Sunday, October 12, 2008

Error 0x8004010F Object Could Not Be Found Exchange 2007

Error 0x8004010F ..."An object could not be found" occurs when you do a manual send receive (the error also occurs with automatic background send receive) in Outlook 2003 or 2007 with Exchange 2007. In this case it was Exchange 2007 with service pack 2 (Exchange 2007 SP2).

The complete error message reads as the following:

Task 'Microsoft Exchange Server' reported error
(0x8004010F): ' The operation failed. An object could not be found.'

The classic error notification window can be displayed by clicking on the bottom right corner of Outlook or Outlook may have been already configured to display send/receive status each time. In either case, this is what the user sees:

This message just blares out to the user who thinks their emails are not being sent and as you know some users can easily get rattled and panic. The emails are in fact being sent out at least in my case and the majority of cases. If they are now getting and sending emails with this error message then the problem may be worse than this post will be able to assist with. The user's desktop can send and receive email just fine but receive this message each and every time they click on the send/receive button.

There are tons of sites that suggest rebuilding address books and fixing rights and permissions and a whole slew of other things that just don't seem to help the problem out. After trying those I realized this was not the average problem and mainly because I was getting this 0x8004010F error message with exchange 2007 and their post were solutions aimed at Exchange 2003 or 2000. There are some things that are different in Exchange 2007 that should be remembered if one is to continue rolling out Exchange 2007 or willingly or unwillingly participate in troubleshooting issues on this new platform. Keep the autodiscover feature on the list of things to check when troubleshooting Exchange 2007 issues with Outlook 2007, Outlook 2003 and even with Outlook Web Access. I have included Outlook Web Access too because the dynamics of finding exchange servers has changed somewhat and so too have the SSL certs changed (maybe that will be another post).

Add an entry into your DNS servers and your problem will most likely go away.