Sunday, October 12, 2008

Error 0x8004010F Object Could Not Be Found Exchange 2007

Error 0x8004010F ..."An object could not be found" occurs when you do a manual send receive (the error also occurs with automatic background send receive) in Outlook 2003 or 2007 with Exchange 2007. In this case it was Exchange 2007 with service pack 2 (Exchange 2007 SP2).

The complete error message reads as the following:

Task 'Microsoft Exchange Server' reported error
(0x8004010F): ' The operation failed. An object could not be found.'

The classic error notification window can be displayed by clicking on the bottom right corner of Outlook or Outlook may have been already configured to display send/receive status each time. In either case, this is what the user sees:

This message just blares out to the user who thinks their emails are not being sent and as you know some users can easily get rattled and panic. The emails are in fact being sent out at least in my case and the majority of cases. If they are now getting and sending emails with this error message then the problem may be worse than this post will be able to assist with. The user's desktop can send and receive email just fine but receive this message each and every time they click on the send/receive button.

There are tons of sites that suggest rebuilding address books and fixing rights and permissions and a whole slew of other things that just don't seem to help the problem out. After trying those I realized this was not the average problem and mainly because I was getting this 0x8004010F error message with exchange 2007 and their post were solutions aimed at Exchange 2003 or 2000. There are some things that are different in Exchange 2007 that should be remembered if one is to continue rolling out Exchange 2007 or willingly or unwillingly participate in troubleshooting issues on this new platform. Keep the autodiscover feature on the list of things to check when troubleshooting Exchange 2007 issues with Outlook 2007, Outlook 2003 and even with Outlook Web Access. I have included Outlook Web Access too because the dynamics of finding exchange servers has changed somewhat and so too have the SSL certs changed (maybe that will be another post).

Add an entry into your DNS servers and your problem will most likely go away.

Sunday, September 28, 2008

No Icons on XP Desktop

No Icons on XP Desktop

If you have a desktop that seems to start up normally in that there are no Trojans or viruses infecting the system after you have just cleaned it using various cleaning programs you can find yourself with an XP desktop with no icons.

Although I have a post of the solution for no icons on XP desktop after cleaning a computer from malware here - Can't find explorer.exe or iexplore.exe when run from task manager. Malware such as Antivirus 2008, Antivirus XP, and others, can leave an Windows XP desktop in a state of cleanliness but those software miscreants but also in a state of no desktop icons.

The reason for this is that the infecting software puts in there hooks in a way that really alters the ways the XP home edition or the XP professional edition computers start up. That's what makes them so difficult to be cleaned. The registry location, which was very difficult to find and not so well known, has an incorrect "image" location for explorer. This registry key is a special key mainly for third party programs and explorer.exe should not be there at all. Just deleting the key makes gets the icons on an XP desktop show again.

Wednesday, September 24, 2008

Attachment.ashx Message when Opening Attachment in OWA Exchange 2007

Message window hangs when trying to open or save attachment using Outlook Web Access (OWA) with Exchange 2007 on a Vista computer with IE7 (Internet Explorer 7).

Attachment.ashx Error Message when Opening Attachment in OWA 

I recently ran into a situation where all of the users in an Exchange 2007 organization environement were able to open attachemnts using Outlook Web Access (OWA) against Microsoft Exchange 2007 server without a problem except for a few.

One of the users that wasn't able to open, run, or save an attachment using OWA was getting a message that said:
Geting file information: attachment.ashx from mail.{servername}.com
The message included the flying paper from left to right - the usual animation seen when transfering files in explorer or downloading files with Internet Explorer. This messgae would be displayed but would never go away and of course the user could open, save or viewer the attachment through Outlook Web Access.

Run Attachments from OWA Email

Well, if any of you encunter this problem and think there is something on the Exchange server that could fix the problem don't bother wasting your time or making any settings changes as the solution won't be found there. You've probably already drilled down and found some of the differences with the user's computer that isn't able to open attachments with Outlook Web Access and commonalities with those users that could view, save, or run attachments through OWA. If the trouble computer has another browser on it like FireFox, try that browser and you'll see that FF works and since it works, then the server or the users accoount in the domain has nothing to do with the problem.

Windows 7 with IE8 

If the problem user ... I mean the problem computer, is Vista with IE7 then the setting that is most likely causing the problem for you is the one located in the Security cetegory under the Advanced tab after clicking Tools > Internet Options from the Internet explorer menu bar.

Do not save encrypted files to disk 

Un-check the box next to the setting 'Do not save encrypted files to disk". Once un-checked and the option is saved, open a new browser window and then try to open or save the attachment in Outlook Web Access again, you'll probably have better results.


If the information contained in this post helped solve your problem, please post a comment saying so or link to this post from your blog or site so more people can find the answer more quickly.

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Tuesday, August 26, 2008

Can't find explorer.exe or iexplore.exe when run from task manager

Can't find explorer.exe or iexplore.exe when run from task manager on a Windows XP computer.

This is a post worth noting. A computer was brought to me after a support person had removed all kinds of trojans, malware and badware from the computer using various tools. The latest and widespreading of these has been Antivirus XP 2008 and Antivirus 2008. The aftermath of this was that the computer was clean but windows can't find explorer. There are many people who have and are still encountering this problem and all forum post that I found while trying to find an answer have not yielded an answer. they all result in the end with the person who is supposed to know this stuff posting to the forum telling the not so experienced person looking for help and advice to re-install XP.

I too have tried to find an answer as to why the explorer.exe file, although shown in the windows directory, could not run when started using Windows Task Manager or even when run using or through a command prompt. The file was there but it would not start when run.

This was a strange problem that started when a computer was infected with mal-ware, ad-ware and other Trojans and bad stuff that so many users manage to get themselves in trouble with. A common aftermath it seems after searching the web for an answer or running smitfraudfix. Although I didn't run this tool, other tools to remove root-kits and other bad software were executed and all the harmful software was removed. The problem now was, and that's when this computer was brought to me, was that explorer.exe would not start. The computer at login would just show a blank desktop. Nothing but the back ground with now icons or task bar. this was a curious problem and after running some tools myself saw that there was no harmful software remaining on the computer.
After trying to track down the cause of the problem by using the error message, I saw that no one had an answer for this problem and the only way some people were able to overcome the problem was to re-install XP pro. The people tried doing a repair install still had the problem or their re-installation efforts of XP failed because they hung up at the part when explorer has to start. A re-installation doesn't "clean out" the registry of erroneous things. It merely replaces system files and adds folders that may be missing (let's not forget it loads devices drivers too).

It turns out that the clue to this problem is not in the error message when run from task manager bu t the answer lies when explorer.exe is run from a command windows or prompt. The error for when explorer.exe is different than any other made up program name.

This is the common error message when a program that truly cannot be found is executed:

When you try to run explorer.exe, the message states that the program cannot be found or something close to that. It;s not the generic message of a truly mistyped, mis-spelled, or missong program. There is a little know regitry location where program "images" can be defined and that's where the problem was lcoated. One little registry setting in an obscure location was preventing explorer.exe from starting. Supposedly this same problem has been experienced by users with Internet Explorer too but I've not seen this one before. If you having problems with Internet Explorer not stating when the program is clearly installed, try this fix for it too.

To find the registry setting please go to this blog post and remember to link to both post and sites and bookmark us in your favorite online bookmarking/sharing sites like delicios, technorati, digg, and others.

Can't find explorer.exe when run from task manager or a command prompt

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Saturday, February 16, 2008

Supporting Technology with Technology.

Supporting Technology with Technology

Microsoft LiveMeeting has a new version and some great new features to go with it.

Sign-up for a demo:

LiveMeeting Demo

Read White Paper:

Conferencing and Collaboration White Paper

Friday, January 11, 2008

Acronis Disk Director 10 - My Review and Opinion

Acronis Disk Director 10

Acronis Disk Director Suite 10.0 combines several other previous Acronis disk management tools into a single solution:

Partition Manager allows you to move, resize, copy, merge, and split partitions without losing valuable data.

Boot Manager is a utility software to create a multi-boot environement. It allows you to install multiple operating systems on your computer PC.

Partition Recovery allows you to recover accidentally deleted or lost drive partitions.
Disk Editor is a repair tool for disk drives. It allows you to perform advanced hard disk operations, such as restoring boot records and hexadecimal editing.

I had the opportunity to actually see Acronis® Disk Director Suite 10.0 in action. It was simply amazing as I watched a partition get re-sized almost instantly. what would have taken several hours to complete by reinstalling the operating system then also installing the applications on the computer to get to the same point.

It was the easiest and most convenient partition manager and hard disk toolkit I've seen. I thought partition Magic was a great partitioning software, Acronis made partition magic look child like in it's ease of use and the way it did not falter at all.

With the creation of this suite of disk utilities, Acronis brings together the most popular boot disk manager, partition recovery tools, and disk management functions in one installation package. I thought it was a great product and would recommend it to anyone who needs to resize a partition and it could do a whole lot more.